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Shipping Policy

How much does shipping cost?

Our general shipping method is USPS First Class or Priority Mail. The shipping rate is dependent on item weight and size.

Orders over $25 ship for free within the USA via USPS First Class postage, all orders under $25 also ship USPS First Class unless a different option is selected by customer. If you select a different method of shipping outside of USPS First Class for your order, which is over $25, you will be responsible for the shipping charge.

When will my order ship?

Once we receive your order, we begin processing it right away. All orders are subject to verification and approval and may take up to 48 business hours to process before shipping. Please note we do not normally ship on Saturdays, Sundays or holidays. Orders placed on Friday after 4pm PST, Saturday or Sunday will be processed by our warehouse the following business day.

Do you ship internationally?

Yes. We ship to most countries worldwide. International rates & delivery times will vary depending on the shipping method of your choice and additional taxes and duties that may be charged by Customs.

Will I get a tracking number?

Yes. After you place an order, you will receive an email confirmation with your order number. Your tracking number will be sent to you in a separate email once your order is ready to leave our warehouse. Please allow at least 12 hours for the tracking information to update before reviewing your latest shipment status.

Lost package?

For issues with delivery or tracking, the fastest and easiest way to get a resolution is to reach out directly to the shipping company. Sometimes carriers will prematurely mark shipments as “delivered”, or need additional information from you to complete the delivery.

If you’re unable to resolve the issue with the shipping company, email and we’ll get to the bottom of it!

Can you ship to a PO Box?

Yes. But this is very important: If your order is going to a PO Box, please choose a USPS shipping option at checkout. UPS are normally not able to deliver to PO Boxes and require a valid street address for delivery.

United States Shipping Rates

Shipping Method Cost Delivery Time*

USPS First Class (orders over $25)

Free 2-5 business days
USPS First Class (orders under $25) Calculated rate 2-5 business days
Priority Mail Calculated rate 1-3 business days
UPS $12-$50 1-7 business days

 *Estimated delivery time is from the date order ships.

International Shipping Rates

Shipping Method Cost Delivery Time*

Priority Mail International

Calculated rate 5-10 business days
UPS or DHL $12-$60 2-7 business days

*Estimated delivery time is from the date order ships. Please note we cannot ship to Russia at this time.

*Canadian shipping: All orders will ship USPS (at the time of this writing, there are no expedited shipping options available for orders shipping to Canada). Additional Duties/Fees May Apply Upon Delivery In Canada. Due to customs clearance, we are not able to guarantee delivery timing.

Taxes & Duties

Why am I being charged international duties and/or taxes?

International shipments are sometimes subject to special fees and duties that vary by country. At this time, we are unable to collect payment for international fees and duties at checkout, so you may be required to pay them separately when your order is cleared through customs. We know this is not ideal, and are actively working to provide a better experience for our international customers. Should you choose not to pay or pick up your package, it will be returned to us which can take several weeks. Once the item is received and checked back into our system we will issue a refund.