Contact Us
Yes! You can choose the card number, card name, border style, background color, and even upload a photo to make it completely unique! Design it your way.
Yes! We offer a live preview—just tap "Preview" to see exactly how your design will look before placing your order.
Ordering is easy! Just upload your picture and go!
1.) Upload Your Image – Click "Select Image" to add a photo for your custom Lotería card.
2.) Customize (Optional) – You can:
- Change the card number & name (defaults are set).
- Pick a different card color, border, or font style.
- Request extra artistic edits (optional).
3.) Choose Shirt Color & Size – Select your preferred color and size.
✨ Want it even simpler? Just upload your picture and check out—defaults are already set for you!
We work hard around the clock to bring your vision to life, and we typically process and create your custom order within 24 hours. Shipping takes just a few days, and you’ll receive tracking updates as soon as your order is on its way!
Yes! Just select the "Extra Artist Request" option and describe what you need.
No worries! Our team uses a proprietary enhancement process to expertly refine low-quality images, ensuring the best possible print clarity. Every order is carefully reviewed by our artists, and if any adjustments are needed, we’ll perfect it before printing—something you won’t find just anywhere!
The t-shirts are made of premium-quality, buttery-soft fabric that’s lightweight, pre-shrunk, and breathable for all-day comfort.
No, the print is made using a high-quality direct-to-garment (DTG) printing process, ensuring vibrant colors that last even after multiple washes. Just follow the care instructions for best results!
We stand by our quality! If your shirt arrives with a defect, send us a clear photo within 7 days, and we’ll replace it at no cost.
The designs are professionally printed using high-quality ink that won’t fade or crack, ensuring long-lasting wear.
Yes! You can write anything you want—whether it’s a name, phrase, or even an inside joke. Just choose the "Write Your Own" option here from the dropdown menu at the top.
Yes! We offer sizes from XS to 5XL on our
so everyone can enjoy a custom Lotería shirt!Absolutely! We’ve got your little ones covered with our youth-sized personalized Lotería shirts. Perfect for the next family game night or just because! Grab yours here:
🎉
Of course! We’ve got the tiniest Lotería fans covered too! Our toddler-sized personalized Lotería shirts are perfect for little ones who want to show off their cultural pride. Check them out here:
👶🎉
Yes, we’ve got your littlest one covered too! Our baby-sized personalized Lotería shirts are perfect for tiny tots who are ready to shine with their cultural pride. Grab yours here:
👶✨
Yes, we’ve got cozy Lotería sweatshirts for those chilly days! Stay warm and stylish with our personalized Lotería sweatshirts for both men and women. Check them out here:
❄️🎉
Yes, we’ve got the perfect hoodies for those who want to stay cozy and stylish! Our personalized Lotería hoodies for both men and women are here to keep you warm and looking great. Check them out here:
🧑🦱✨
Yes, we do! Stay cool and stylish with our personalized Lotería tank tops. Perfect for warm days or when you want to show off your cultural pride in a laid-back way. Grab yours here:
☀️🎉
Yes, we’ve got you covered with our women’s slim fit sizes for personalized Lotería shirts! Perfect for a flattering and stylish look while showing off your cultural pride. Check them out here:
👚✨
Yes, we offer men’s slim fit sizes for our personalized Lotería shirts! Get that perfect, sleek look while rocking your cultural pride. Check them out here:
👕🔥
Orders within the US are usually delivered within 1-7 days. For international orders, please refer to the delivery estimates provided at checkout.
You can track your order using the tracking number from your shipping confirmation email or through a text message if you provided a phone number at checkout.
Yes! We do ship internationally. The shipping fee may vary depending on your location.
We offer a variety of payment options to make your shopping experience as convenient as possible. You can pay using:
- American Express (AMEX)
- Amazon Pay
- Apple Pay
- Discover
- Google Pay
- MasterCard
- PayPal
- Shop Pay
- Venmo
- Visa
Feel free to choose the one that works best for you! If you have any other questions, don't hesitate to ask.
Yes, your payment information is completely secure. We use industry-standard encryption to ensure that your personal and financial details are protected during transactions. Our payment system is PCI DSS compliant, which means it meets the highest security standards for online payments. Rest assured, your information is safe and secure.
No, you do not need to create an account to place an order. You can simply check out as a guest. However, creating an account can make future purchases easier by saving your shipping and payment details.
To use a discount or promo code, simply enter the code at checkout in the designated "Discount Code" box. Once entered, click "Apply" to see your discount reflected in the total. Enjoy your savings!
Yes, you can change or cancel your order as long as it hasn't entered production. Orders typically enter production within 8 hours of being placed, sometimes sooner. If you need to make any adjustments, please contact us as soon as possible, and we will do our best to accommodate your request.
Once your order is successfully placed, you will be directed to a "Thank You" page confirming your order. Additionally, you will receive an order confirmation receipt via email or phone number, depending on the contact information you provided during checkout.
If the product has a size chart, it will be available on the product page. Simply scroll down until you see the size chart table to help you choose the perfect fit.
Yes, our clothes generally run true-to-size, unless the product is specifically labeled as "fitted" or "slim fit." To ensure the best fit, always double-check the size chart located on the product page.
Yes, we strive to ensure that the colors shown on our website are as accurate as possible. However, please note that colors may vary slightly depending on your screen settings, lighting, and device. We recommend reviewing product descriptions and images for additional details.
We offer a variety of shipping options to suit your needs, with costs determined by your shipping address. You’ll see all available choices and their prices right at checkout, making it easy to select the perfect option for fast and reliable delivery.
Manufacturing
Our collection and materials are sourced in partnership with trusted locations such as Mexico, Honduras, Nicaragua, and the United States. We ensure that all our items meet high standards of quality, regardless of where it comes from.
Design
The creative design work takes place in Mexico, the US, and select parts of Italy.
Shipping
To optimize delivery, orders will typically ship from within the same country the order is placed.
We have fulfillment centers located around the world, ensuring quick and efficient shipping. Typically, we ship from the same country where the order was placed. For example, if you order from the U.S., your order will be shipped directly from a U.S. based center.
If your package is lost or damaged during shipping, don’t worry—we’re here to help. Just reach out to us, and we’ll work quickly to make things right. We want every experience with us to be a positive one, and we’ll do our best to ensure you’re taken care of.
Returns are easy! Items can be returned within 30 days of receipt with at least one FREE return option. See our full return policy for more.
You have 30 days to return any item. We want you to be completely satisfied with your purchase, so if something isn’t right, simply reach out within 30 days, and we’ll take care of the rest.
No, we offer free returns. We aim to make your shopping experience as smooth as possible, and that includes covering return shipping costs.
Refunds are typically processed within 5-7 business days after we receive the returned item. You will receive a notification once your refund has been issued. Please note, depending on your payment method, it may take a few additional days for the refund to reflect in your account.
You are eligible for a refund, not just store credit. We want you to be completely satisfied with your purchase, and we offer full refunds in accordance with our return policy.
If you received the wrong item or a damaged product, please contact us immediately. We’ll assist you promptly to resolve the issue, either by sending you a replacement or issuing a refund, depending on the situation. Your satisfaction is our priority.
Yes, sale items are eligible for return.
Creating an account is easy! You can sign up
. Having an account makes your shopping experience quicker and allows you to track orders and save your preferences.Simply visit our
and click on "Forgot your password?" to reset it. Follow the instructions, and you'll be able to create a new password in no time.You can chat with us here on our website or reach out to us via email at support@mexicada.shop. We’re here to assist you with any questions or concerns.
Our customer service team is available from 7:30 AM to 10:00 PM PST, 7 days a week. We’re happy to assist you with any questions or concerns during these hours.
You can read reviews and leave your own directly on the product page. Simply scroll down to the review section to see what other customers have to say or share your own experience with us. Your feedback helps us improve and ensures that others have the best shopping experience.
Yes, absolutely! We encourage you to upload photos of your purchase when leaving a review. Your photos help other customers see the product in real-life use, and they give us valuable insights into your experience. We appreciate your feedback!
Yes, we offer bulk ordering for events and celebrations. Whether you’re planning a wedding, corporate event, or special occasion, we’re happy to assist with your bulk order. You’re welcome to place your order first, and we’ll reach out to confirm any details if needed. If you have specific requirements, feel free to contact us directly, and we’ll ensure everything is taken care of.
Absolutely! We can help you create a matching set of shirts for your family reunion, group event, or any special occasion. You’re welcome to place your order, and if we need to confirm any details, we’ll reach out to ensure everything is just right. For specific requests, feel free to contact us directly, and we’ll be happy to assist!
Every time you make a purchase, you’re not just getting a great product—you’re helping change a life. A percentage of each order goes to ChildFund, working together to provide children in Mexico and around the world with the essential tools to thrive: healthcare, nutritious food, clean water, and access to quality education. Your support is building a brighter, more hopeful future for those who need it most.

Your purchase supports ChildFund's vital programs that focus on meeting the urgent needs of children in Mexico and around the world. This includes programs that provide access to healthcare, clean water, nutritious food, education, and protection from harm. Donations are also directed to initiatives that help children grow and develop in safe, supportive environments, empowering them to break the cycle of poverty and reach their full potential.

While the program directly supports children in Mexico, it also extends its impact globally. Through our partnership with ChildFund, your purchase helps children in need across various countries, providing essential resources like healthcare, education, and nutrition. Together, we’re creating opportunities for children worldwide to thrive, no matter where they live.

Rest assured, the donation has no impact on the price or quality of your product. The cost you see is the same as it would be without the donation, and the quality of the items remains top-notch. We’ve made sure that every purchase you make not only supports children in need but also delivers the same exceptional value and craftsmanship you expect from us.

ChildFund has achieved many measurable milestones through the support of past donations. For example:
- Reducing Violence in Schools: In Honduras, the PUENTES project helped cut physical violence by about 62% and emotional violence by 59% in classrooms, leading to safer environments for children.
- Ending Exploitative Child Labor: In the Philippines, the ABK3 LEAP initiative dramatically reduced the proportion of children engaged in exploitative labor in the sugarcane industry—from 94% down to 16%—while increasing household incomes by 72%.
- Reuniting Children with Families: In Uganda, the DOVCU project successfully reunited 1,743 children with their families, shifting them from institutional care to safer, family-based care.
- Emergency and Crisis Response: During the COVID-19 pandemic, ChildFund delivered thousands of hygiene kits and provided over $6 million in direct cash assistance, protecting children’s health and supporting family stability.
- A Legacy of Child Sponsorship: Since its founding in 1938, ChildFund has pioneered the child sponsorship model—evolving its approach from assisting orphans to empowering whole communities—now benefiting millions of children across more than 20 countries.
These milestones demonstrate how strategic investments and donor contributions translate into real, positive change in children’s lives.

Not finding what are you looking for?
Chat with us or send us an email